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24/7 Customer Support

Katy

Brief info

1. What made you decide to become a Caregiver?

I have always been a giver, I love helping people.

2. What does professionalism mean to you?

Respect, honesty with class.

3. What does preparation mean to you in regards to your workday?

Know what my duties for the day are ahead of time. People, places, appointments, etc. in advance so plans can run as smoothly as possible.

4. What does framework mean to you in the caregiver arena?

Structure, base to build from. You have the clients & you have a plan, I carry out duties/caregiving.

5. How are you meeting the needs of others as a Caregiver?

Quality that perhaps a person can’t give to themselves, quality of life.

6. Professionalism: How do you take responsibility for yourself?

Keep myself rested, so I can be healthy, give to others, and have a positive effect. Knowledge is power/keep informed/up to date.

7. Preparation: How do you reduce risk to yourself and your client?

Knowledge of what’s needed, have read any info given, use safety precautions for all persons.

8. What does proper attire mean to you?

Clean, safe, professional, and presentable.

9. What does proper mobility mean to you?

This means I or the people I am working with have all the tools for movement in any form to keep safe – knees, back, safe walking.

11. What observations do you make when working?

Environment, weather, needs of the client based on activities for the day.

12. What does self-control mean to you?

Being mindful, taking time to understand, know myself and what’s expected, prepare, breathe, relax. Keep myself taken care of to be able to help others.

13. What does it mean to follow a care plan?

Read, understand, ask questions, it’s what the client and the staff can do for the client.

14. What is proper communication?

Being open and honest, documentation, call/text, don’t guess but ask.

15. How do you maintain a proper environment?

Know what’s around you, weather, pay attention to the needs of all people involved.

16. How do you maintain meeting the basic needs of your client?

Knowledge, teamwork, read care plan.

17. What does patience mean to you in the framework of caregiving?

Be understanding, be kind, and mindful.

18. How do you handle the unexpected?

Roll with it, seek the safest alternative to reroute.

19. What does proper documentation look like?

Who, what where when, and why. All questions asked/answered.

20. How do you review and improve?

Classes, take advantage of training. Knowledge is power.

Katy